Office Manager

Description

Thanks to our growth, we are looking for an Office Manager, who will be the central point of support for the Madrid office, overseeing a wide range of administrative and operational duties. As a key member of our team, you’ll be responsible for ensuring smooth office operations, supporting leadership and various departments, and managing essential day-to-day activities including supplier coordination, maintenance, office services, and more. Your leadership and organizational skills will be crucial in ensuring the efficient functioning of our business on both a commercial and operational level.

Become a key player in our growth. Join us as we shape the future of luxury real estate!

Responsibilities

• Oversee office management duties, including office supply purchasing, equipment maintenance, and managing insurance policies

• Assist the executive team with reporting, preparation of presentations, and sales reviews

• Handle reception duties and provide exceptional client service in a professional, welcoming manner

• Support the HR department with employee onboarding, payroll processing, training coordination, attendance tracking, and managing staff emergencies

• Serve as the main point of contact for external suppliers and clients, ensuring high-level service and professional relationships

• Support overseeing accounting-related tasks, including invoicing, financial management, and budget tracking for the office

• Manage and maintain the archiving process for critical business documentation, such as contracts, legal documents, and property details

• Take ownership of the CRM system (Salesforce), ensuring accurate data management across accounts, properties, and deals, as well as providing general IT support

• Support the commercial and legal teams with tasks related to due diligence, claims, and legal reporting

Requirements

• Experience in an office management role within an international company (minimum 3 years), preferably in a senior or executive support capacity

• Fluency in English and Spanish; additional languages are a plus

• Exceptional customer service skills with a polished telephone manner

• Advanced IT proficiency, including Microsoft Office, CRM systems (Salesforce experience is a plus)

• Proactive, resourceful, and adaptable with a "can-do" attitude, excellent problem-solving abilities, and strong leadership skills

• Highly organized with a keen focus on improving efficiency and optimizing office operations

• Ability to work independently while managing competing priorities and making key decisions with minimal supervision

• Strong interpersonal skills, with the ability to interact professionally with senior leadership, internal teams, external clients, and suppliers

• Comfortable in a fast-paced, dynamic work environment

• Collaborative team player who excels in a diverse and multicultural environment

Benefits

• Be part of a dynamic, growing company with a vibrant culture and international mindset.

• Full-time permanent contract

• Competitive salary plus attractive variable compensation

• 23 days holiday per year on full-time basis + 2 personal days

• Weekly language classes

• Discounts and incentives for well-known brands of gyms, clothing stores, sports, travel, and much more.

• Extensive initial & ongoing training

• Being part of a constantly growing company & multicultural team, with endless opportunities for career development

• A modern, international & professional working environment.

Apply today to find out more and take the next step in your career!