• 15/05/2026
  • Lucas Fox Madrid

Junior CRM Administrator

Dils is a leading international real estate group with offices in Italy, the Netherlands, Portugal, Spain, and France, driving the transformation of the sector through innovation and digitalisation. With a team of more than 700 professionals and offices in Milan (HQ), Amsterdam, Lisbon, Barcelona, Paris and several other cities across Europe, Dils is a reference point for national and multinational companies, investors, financial operators, and private individuals in the search for and development of real estate opportunities across the Office, Retail, Logistics, Hospitality, Living and Residential sectors. The group leverages an in-house Transformation Team specialised in Technology, IT, Marketing & Digital, Graphic Design, 3D Visuals and Research, with the aim of accelerating innovation and supporting business growth. With over 50 years of history in the Italian market through Redilco and Sigest, the company rebranded as Dils in 2021. Following its expansion into the Netherlands with Van Gool Elburg in 2023, Portugal with Castelhana in 2024, Spain with Lucas Fox in 2025, and France with EOL in 2026, Dils is pursuing further growth across Europe, with Germany, Poland and the UK identified as key target markets. Dils also expresses its commitment to innovation through a long-term social responsibility strategy, based on a multi-year give-back programme aimed at supporting and enhancing local communities.

Reference
JOB0047
Position
Junior CRM Administrator
Date
15/05/2026
Type
Full time

Description

We're hiring a Junior CRM Administrator in Madrid to support our sales team and help our agents get the most out of our technology.

Responsibilities

  • Provide first-line CRM support to our sales network: resolve incidents and answer day-to-day questions.

  • Onboard and train new users (agents, assistants, managers).

  • Build and maintain reports and dashboards for sales and management teams.

  • Document processes and create user guides.

  • Work closely with our Product & Tech team to flag improvements and bugs.

You'll work on a native CRM built in-house by Dils, with full training provided from day one.

Requirements

Must-have

  • 1-2 years in CRM admin, sales operations, functional support or similar roles.

  • Spanish and English at professional level (C1+).

  • Organized, hands-on, and great at explaining things to non-technical users.

  • Strong Excel / Google Sheets skills.

Nice to have

  • Italian (you'll collaborate with our teams in Italy).

  • Experience with Salesforce or HubSpot.

Attitude and curiosity matter more to us than a specific degree.


Benefits

  • Full-time permanent contract.

  • Hybrid working model (2 days remote / 3 days office-based) - Madrid Office.

  • 23 days holiday per year on full-time basis + 2 personal days.

  • Employee Meal Ordering Benefit.

  • Enjoy fresh fruit and coffee in the office

  • Weekly language classes, during working hours.

  • Discounts and incentives for well-known brands technology, clothing stores, sports, travel, and much more.

  • Extensive initial & ongoing training.

  • Being part of a constantly growing company & multicultural team, with endless opportunities for career development.

  • A modern, international & professional working environment.

Our values

At Dils Lucas Fox we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and welcoming workplace.

We value the unique perspectives people bring through their different backgrounds, cultures, genders, ages, abilities, and experiences, because we believe diversity drives creativity, innovation, and excellence.

We encourage applications from all qualified individuals, regardless of gender, sexual orientation, age, nationality, ethnic origin, religion, or disability.

Apply now

You may send us your application here or via LinkedIn.

or Apply via LinkedIn