Senior Rentals Agent

Description

Dils is a leading international real estate group operating across Italy, the Netherlands, Portugal, Spain, and France, transforming the industry through innovation, digitalisation, and a client-centric approach. With more than 700 professionals and offices in Milan (headquarters), Amsterdam, Lisbon, Barcelona, Paris, and several other European cities, Dils supports corporates, investors, and private clients across the Office, Retail, Logistics, Hospitality, Living, Residential, and Capital Markets sectors.

Building on more than 50 years of experience in Italy, Dils rebranded in 2021 and has rapidly expanded across Europe, entering the Netherlands (2023), Portugal (2024), Spain (2025), and France (2026), with Germany, Poland, and the UK identified as its next strategic growth markets. The group's integrated business model is strengthened by an in-house Transformation Team dedicated to technology, innovation, data, and research, alongside a strong commitment to creating long-term value through responsible business practices.

In Spain, Dils operates under the Dils Lucas Fox brand for the Living & Residential sector, combining Lucas Fox's expertise in luxury real estate with the international strength, innovation, and resources of the Dils Group. Across Hospitality, Offices, Retail, Logistics, and Capital Markets, the company operates under the Dils brand, offering clients a fully integrated real estate platform.

Joining Dils Lucas Fox means becoming part of an ambitious international project in a company experiencing rapid growth, where you'll collaborate with talented professionals in a dynamic, multicultural environment and have the opportunity to develop your career across multiple markets and business lines.

Responsibilities

Property Listings for Rentals

• Identify and secure exclusive luxury rental properties across Madrid's most desirable areas.

• Negotiate and formalize mediation agreements with property owners.

• Collect, verify, and manage all documentation required for property listings, ensuring accuracy and compliance.

Relationship Management

• Build and maintain long-term relationships with property owners, providing expert advice and proactive, high-quality communication.

• Deliver a personalized experience for both landlords and tenants, understanding their unique needs and offering tailored solutions with professionalism and discretion.

End-to-End Rental Cycle Management

• Guide tenants through the entire rental process, from the initial enquiry to contract completion and post-completion follow-up, ensuring a seamless luxury service experience.

• Proactively resolve challenges and negotiate agreements that align with the interests of both landlords and tenants.

Marketing & Property Promotion

• Collaborate closely with the Marketing team to maximize each property's visibility through high-quality photography, compelling property descriptions, and digital promotion.

• Conduct property viewings with prospective tenants, showcasing each property's unique features and value.

CRM & Database Management

• Maintain accurate and up-to-date records within the CRM, including client requirements, property information, and market intelligence.

• Build and manage a personal client portfolio in line with company standards.

• Monitor occupancy rates, client feedback, and property performance to identify opportunities and support strategic decision-making.

Requirements

• Proven experience in the real estate sector, ideally within luxury residential rentals in the Madrid market.

• Strong understanding of the legal, commercial, and financial aspects of residential rentals.

• Fluent in Spanish and English; additional languages will be highly valued.

• Excellent communication, negotiation, and relationship-building skills.

• Customer-oriented with the ability to deliver exceptional service to both national and international clients.

• Self-motivated, results-driven, highly organized, and comfortable working in a fast-paced international environment.

• Proactive mindset, flexibility, and a strong "can-do" attitude.

Benefits

• Full-time, permanent contract.

• Competitive salary plus attractive variable compensation.

• 23 days of annual leave plus 2 personal days.

• Weekly language classes during working hours, fully paid by Dils Lucas Fox.

• Discounts and exclusive benefits with leading brands in fitness, fashion, travel, and more.

• Meal Ordering Benefit.

• Comprehensive onboarding and continuous professional development.

• The opportunity to join a fast-growing, multicultural company with excellent long-term career prospects.

• A modern, collaborative, and international working environment.

• We work hard, celebrate success, and enjoy what we do.

Our values

At Dils Lucas Fox we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and welcoming workplace.

We value the unique perspectives people bring through their different backgrounds, cultures, genders, ages, abilities, and experiences, because we believe diversity drives creativity, innovation, and excellence.

We encourage applications from all qualified individuals, regardless of gender, sexual orientation, age, nationality, ethnic origin, religion, or disability.